Account Director – Kansas City, MO

JOB PURPOSE

The Account Director effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, agency and team needs. This position provides strategic leadership in developing and leading marketing communications plans and overseeing project execution for clients. The Account Director is also adept at driving additional business opportunities in conjunction with other agency managers. They serve as senior agency contact for assigned accounts with a demonstrated ability to manage complex client relationships.

POSITION REQUIREMENTS

Education/Experience:

• Located in Kansas City, MO.
• Four-year college degree, preferably in public relations, journalism, communications or a marketing-related field.
• Higher-level education or accreditation in communications or related field preferred.
• Minimum 8 years of client service and team leadership experience in a creative agency.

Skills/Knowledge/Ability:

• Ability to lead strategic planning efforts that result in strong client business results.
• Up-to-date knowledge of omnichannel marketing communications best practices.
• Proven track record for developing and growing profitable accounts.
• Persuasive and credible consultative selling skills
• Excellent oral and written communication skills.
• Proven strength in team leadership.
• Excellent presentation skills. 
• Complex problem-solving abilities.
• High degree of emotional intelligence.
• Ability to demonstrate enterprise thinking.

POSITION RESPONSIBILITIES

• Develops and directs client leadership plans with specific goals for growth and profitability.
• Serves as senior-level contact for all assigned clients.
• Develops strong relationships with clients with goal of becoming a trusted advisor.
• Handles clients concerns with urgency and diplomacy.
• Identifies potential new clients for agency growth.
• Constantly looks for new client opportunities.
• Participates in new business pitches and RFPs as assigned.
• Stays abreast of industry trends in client industries and offers frequent proactive ideas.
• Turns data into actionable client insights.
• Serves as a thought leader for both clients and internal teams.
• Consistenly looks for new and better ways to do things; doesn’t get stuck in the status quo.
• Actively listens to others, seeking to understand their perspectives and concerns before making decisions. At the same time, be willing to make tough calls when necessary.
• Provides clear direction and communicates effectively, conveying ideas and information clearly and persuasively to inspire action and alignment.
• Builds and nurtures strong relationships, fostering trust, collaboration, and teamwork among team members.
• Leads by example, embodying the values and behaviors expected of others and serving as a role model for excellence.
• Empowers and develops team members, recognizing their strengths and providing opportunities for growth and advancement.
• Organizes and delegates team tasks for maximum efficiency.
• Provides approval on key project milestones.
• Fosters collaboration and teamwork among various agency disciplines.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Trozzolo is an ad agency and marketing communications and consultancy firm that takes pride in its talent, strategic thinking and award-winning creative. Headquartered in downtown Kansas City, Missouri, we value being together and collaborating in our open space built for forward thinking, creativity and a healthy dose of fun. Hybrid work works here, too. We value it all and embrace the notion that a good idea can come from anywhere. Working with the best is how we build our team. Our culture is rooted in relationships and teamwork. We’re equal parts collaboration, fun, family and growth.

Questions? Reach out to careers@trozzolo.com